Your Privacy is Important to Us at AutoDepot.lk
At AutoDepot.lk, we are committed to safeguarding your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect it.
Information We Collect
When you visit AutoDepot.lk, we may collect the following types of information:
- Personal Identification Information:
- Name, email address, phone number, and billing and shipping addresses provided by you during the registration, ordering, or contact process.
- Payment information necessary for processing your orders, including credit/debit card details, which are securely processed through trusted third-party payment processors.
- IP address, browser type, device type, and location collected automatically through cookies and tracking technologies.
- Browsing behavior such as pages viewed, products searched for, and time spent on our website, which helps us improve the user experience.
- We use cookies to track user preferences, analyze traffic, and deliver personalized experiences. You can adjust your browser settings to disable cookies, but doing so may limit some features of the website.
How We Use Your Information
We collect your information for the following purposes:
- Order Fulfillment: To process, confirm, and deliver your orders.
- Customer Service: To respond to your inquiries, resolve issues, and provide technical support.
- Communication: To send you updates regarding your orders, promotions, and important information about our products and services.
- Marketing: To personalize your experience and recommend relevant products based on your browsing history and preferences.
- Security: To monitor and improve the security of our website, detect and prevent fraud, and ensure the integrity of the service we provide.
How We Protect Your Information
We take the protection of your data seriously and use a variety of industry-standard security measures to ensure your personal information is secure. These measures include:
- Encryption: We use Secure Socket Layer (SSL) encryption to protect sensitive data such as payment details.
- Access Control: Only authorized personnel have access to your personal information for the purposes outlined in this policy.
- Third-Party Providers: We share your data only with trusted third-party service providers, such as payment processors and couriers, who are required to safeguard your information.
Data Sharing
We do not sell or trade your personal information. However, we may share your data under the following circumstances:
- Service Providers: With third-party companies that help us operate our website, process payments, and deliver products.
- Legal Compliance: If required by law or legal process, we may disclose your information to authorities or in response to subpoenas, court orders, or legal requests.
Your Rights
As a user, you have certain rights over your personal data, including:
- The right to access and request a copy of the personal information we hold about you.
- The right to correct any inaccuracies in your data.
- The right to request deletion of your data, subject to certain conditions and legal requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "last updated" date. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.
Contact Us
If you have any questions or concerns about your privacy or how your data is handled, please contact us at info@autodepot.lk.